Take the HUB all-black key fob out to the post and hold it on the reader. Unplug the cable from the post.
You can then unplug the cable from the vehicle. If this is proving tricky, some of our cars have a cable release button on the car-keys.
For a walkthrough of what to do when you get to the vehicle, please click here.
If you’re having problems unplugging and would like some help, please contact us on 0203 603 22 59.