in Reservations and Booking
We have no hidden fees if you bring the vehicle back late. Our late fee charges will be applied by the following:

  • Every minute you exceed your original booking time you will be charged the standard usage fee of each hour of the booking price.
  • If you are return the vehicle 15 minutes after your original booking time then you will be charged £25 plus the standard usage fee of each hour of the booking price you originally paid.
  • After 15 minutes you will be charged the standard usage fee of each hour of the booking price you originally paid until you return the vehicle.

For example, If your booking is £6.50 an hour you will be charged £1.63 per minute once you exceed your return time and a further £25 if you are 15 minutes late.

If you haven’t returned the vehicle before 2 hours of your original return time you will be charged another £25 plus the standard usage fee of each hour of the booking price you originally paid.

If you know you are going to be late returning the vehicle, you can extend the booking via the app or by calling us on 0203 603 2259 (depending on availability).

Please taken into consideration other members whose booking will be affected if returned late without notifying us.